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Donor Relations Coordinator

The Donor Relations Coordinator is a core member of the PEPS Development Team. They serve as a donor relations contact for all base-level donors and support the mid-level and major donor programs; manage and execute the PEPS gift acknowledgment for all donors and annual donor stewardship efforts; and administer fundraising and stewardship event logistics. They assist with other event-related tasks, fundraising appeals, and donor stewardship efforts. The Donor Relations Coordinator also provides general administrative support to the PEPS Fund Development team.

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Our Mission

The PEPS mission is to connect parents to strengthen families and build community. Since 1983, the Program for Early Parent Support (PEPS), a 501(C)(3) nonprofit organization, has helped parents connect and grow as they begin their journey into parenthood. PEPS parent support programs educate, inform, and create community. We have become a vital resource for new parents in the Puget Sound region, with parent groups serving thousands of families annually.

Our Vision

  • Resilient Families
  • Connected Communities
  • Equitable Outcomes

Our Values

  • Equity
  • Innovation
  • Inclusion
  • Community
  • Authenticity

Core Responsibilities

Donor Relations

  • Executes weekly gift acknowledgement and annual donor stewardship process.
  • Continuously and thoughtfully evolves 2nd gift strategy, including first-time donor stewardship efforts.
  • Oversees and executes the monthly Birthday Mailer.
  • Serves as the donor relations contact for all base level donors ($1-499).
  • Communicates with PEPS donors and funders respectfully and ensures confidentiality.


  • Works closely with the Donor Relations Manager to execute an annual benefit event.
  • Administers logistics and registration for all PEPS fundraising and stewardship events.
  • Provides project management of the recruitment process for table captains at annual benefit event.

Customer Relationship Management (CRM)

  • Produces all lists from CRM system for gift acknowledgement, events, appeals and other mailers.
  • Tracks, enters, and updates all applicable donor information in CRM, such as contact information, communication, moves management steps, contact reports, event registrations.
  • Administration

  • Organizes mailers through a mail house or produces in-house mail-merged mailings.
  • Comprises and regularly updates a comprehensive manual on the PEPS fund development processes and procedures.
  • Attends Development team and staff meetings.
  • Provides general administrative support to Development team.


  • Demonstrated fluency and efficiency in working with a fundraising database or CRM, the broader MS Office suite, and SharePoint.
  • Foundational understanding of fundraising and development concepts.
  • Self-motivated and extraordinary attention to detail, quality, and accuracy.
  • Demonstrated customer service and relationship skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with ability to see projects through from start to finish.
  • Ability to prioritize and manage multiple projects.
  • Ability to problem solve with speed.
  • Ability to work independently and as a member of a team.
  • Willingness to learn and grow.

Education and Experience

  • Bachelor’s Degree or equivalent experience.
  • Qualified candidates must demonstrate fundraising expertise or related experiences.
  • CRM and computer experience required.


The PEPS staff and board believe that its success as an organization is based on its unique and supportive organizational culture, which strongly affirms that all new parents deserve community, support, and social connection. When parents build connection with one another, their babies, families, and communities are healthier. To work towards healthy outcomes for all families, PEPS operates with a racial equity lens across all of its activities and embraces learning and growth. We look for candidates who:

  • Work with a spirit of collaboration within all levels of PEPS and promotes a culture of teamwork, wellness, and inclusion.
  • Are willing, open, and committed to ongoing learning and growth.
  • Demonstrate passion for the PEPS mission, programs, and impact.
  • Champion change and demonstrate aptitude to improve current processes and procedures.


This position will be 35-40 hours a week. The number of hours will be discussed during the interview process.

All PEPS staff are currently working remotely and will continue to do so through June 2021 and likely beyond, due to COVID-19. This role will require some in-person training during onboarding, as well as on a 1-2 days per week basis at our Wallingford location to fulfill some of the above responsibilities. When staff return to normal operations, this job requires a minimum of 65% in-office presence, during regular business hours.

The expected pay range for this position is $21-$23 per hour, plus employee health benefits, paid parental leave, and retirement matching. PEPS offers 10 paid office closures, 15 days of accrued paid time off, and 2 floating personal days. PEPS offers an inspiring, collaborative, family-friendly working environment that values flexibility and professional development for staff. The PEPS main office is located in the Wallingford neighborhood of Seattle with a satellite office in South Seattle.


Interviews will occur on a rolling basis. All applications will be acknowledged within 5 business days via an email receipt and held confidentially within the hiring team. Every applicant will receive careful consideration and this role will remain open until filled. To apply, please submit the following:

  • A résumé that summarizes your relevant professional, academic, and volunteer experiences.
  • A cover letter that clearly explains how your professional background and interests are a fit with the key skills and qualifications described in this position announcement. Please include which pronouns you use.

Please email your application as a single PDF (cover letter and résumé combined in one document and your name in the file name) to No paper submissions, please.

PEPS values and celebrates the strengths that diversity brings to the workplace and is committed to advancing equity through our work.  Cultivating a diverse and inclusive staff is one of our priorities. People of color and others with underrepresented identities (including, but not limited to: gender identity, class, socioeconomic status, sexual orientation, age, ability and background) are strongly and sincerely encouraged to apply. PEPS is an Equal Opportunity Employer.

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