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Donor Relations Manager

The Donor Relations Manager is responsible for managing and strategically expanding the PEPS Annual Giving Program. They will manage and grow a dynamic mid-level donor strategy and cultivate, solicit, and steward mid-level individual donors to support the PEPS mission. The Donor Relations Manager fosters a culture of philanthropy, applies the Community-Centric Fundraising Principles to PEPS fundraising campaigns and development work, and is an enthusiastic ambassador to donors and the community.

PRINTER FRIENDLY VERSION


OUR MISSION

The PEPS mission is to connect parents to strengthen families and build community. Since 1983, the Program for Early Parent Support (PEPS), a 501(C)(3) nonprofit organization has helped parents connect and grow as they begin their journey into parenthood. PEPS parent support programs educate, inform and create community. We've become a vital resource for new parents in the Puget Sound region, with parent groups serving thousands of families annually.

OUR VISION

  • Resilient Families
  • Connected Communities
  • Equitable Outcomes

OUR VALUES

  • Equity
  • Innovation
  • Inclusion
  • Community
  • Authenticity

Core Responsibilities

Mid-level Donor Program and Donor Relations

  • Manages, strategically grows, evaluates, and refines the mid-level donor program.
  • Manages the portfolio of and serves as donor relations contact for all mid-level donors (currently $500-$1,499 annual cumulative giving), building and maintaining positive relationships.
  • Ensures system in CRM database is in-place and continuously maintained.
  • Manages and analyzes campaign related and annual donor surveys in collaboration with the Impact & Evaluation Specialist.
  • Collaborates on donor stewardship efforts and shared gift acknowledgement as an integrated part of the PEPS donor stewardship work.
  • Builds and cultivates relationships with PEPS donors, volunteers, alumni, sponsors, and funders respectfully, innovatively, and confidentially.
  • Works with PEPS Staff, Board, Advisors, Ambassadors, Table Captains and Group Leaders to instill a culture of philanthropy and encourage relationship building and engagement.

Annual Giving Program

  • Manages, strategically expands, evaluates, and refines the PEPS Annual Giving Program including direct mail, online campaigns, and a monthly giving strategy.
  • Develops and implements innovative fundraising strategies to engage with the PEPS Community.
  • Manages overall solicitation and stewardship calendar. 

Communications

  • Works closely with Development Director and Communications & Marketing Director to develop and manage consistent messaging to donors that align with solicitation, donor-specific stewardship, and overall organizational communications.
  • Collaborates with Communications, Development and Program staff to develop materials that support the Annual Giving Program, and mid-level donor program.
  • Contributes content for marketing materials and publications. 

Fundraising Operations

  • Collaborates on the development and implementation of the annual fundraising plan.
  • Tracks, enters, and updates donor information in CRM.
  • Ensures documentation of all processes in SharePoint and CRM.
  • Assists Development Director in management functions including preparation of budget and ongoing monitoring of financial activity.

Core Knowledge and Skills

  • Strong belief in the critical importance of parent support and social connection and passion for the PEPS mission, programs, and impact.
  • Ability to develop strong relationships with a diverse array of donors authentically, creatively, strategically, and persistently.
  • Demonstrated track record of developing, executing, and managing successful and creative fundraising campaigns and strategies.
  • Well versed in mid-level and relationship-based donor work; and direct mail and e-mail/online solicitation strategies.
  • Outstanding interpersonal and written communication skills.
  • Strong organizational skills and a demonstrated ability to prioritize and manage multiple projects simultaneously.
  • Familiarity with CRM database systems and other web-based platforms.
  • Proficiency with Microsoft Office products (i.e. Word, Excel). Strong word processing skills and attention to detail.

Education and Experience

  • Bachelor's Degree in a related field required or equivalent experience.
  • 2+ years of experience in nonprofit development/fundraising.
  • Database utilization experience.

Requirements

  • Employee must be based out of the greater Seattle area.
  • Sponsorship for US work authorization is not available for this position.
  • We require that all employees be fully vaccinated against COVID-19. All offers are contingent, and your vaccine status will be verified prior to onboarding.

Compensation, Benefits, and Working Environment

Compensation: This full-time position will be 40 hours a week. The expected annual salary range is between $58,000 - $64,000, based on qualifications and experience.

Benefits: PEPS offers a generous benefits package that includes medical and dental benefits, 12 weeks of paid parental leave, short-term disability insurance, life insurance and retirement matching. Medical and dental insurance are offered through Kaiser. Employees enjoy flexible scheduling and a culture of care that values taking time away from work - including 12 paid holidays and a paid office closure every year between Christmas and New Year's. We offer 15 days of accrued PTO and two floating personal days per year for new employees with PTO increases at two and four years and a 4-week paid sabbatical after seven years of employment. 

Office Location: PEPS is located in Seattle, Washington with a main office in the historic Good Shepherd Center in Wallingford, adjacent to Meridian Park and the beautiful Seattle Tilth Gardens. There is a satellite office in the Parent Trust building in the Rainier Valley. Both locations have ample parking and are close to public transit.  

Workspace: Due to the ongoing pandemic, PEPS is currently operating virtually with staff mostly working from home with the option of using PEPS office space if they wish. There will be some in-person training or meetings required at our Wallingford office. When staff return to normal operations, the job requires a minimum of 65% in-office presence during regular business hours. Almost all work will take place during the weekdays, although occasionally there is an evening or weekend event or meeting. PEPS believes in a flexible working environment and hours and will collaborate with the Development Manager to plan a schedule that works for all. 

Work Culture: The PEPS staff and board believe that its success as an organization is based on its unique and supportive organizational culture, which strongly affirms that everyone deserves community, support, and social connection. Our workplace is flexible, welcoming, caring, and fun. Self-care is modeled and encouraged. All PEPS staff members work with a spirit of collaboration within all levels of PEPS and promote a culture of teamwork, wellness, and inclusion. PEPS operates with a racial equity lens across all of its activities and embraces learning and growth to work towards healthy outcomes for all families. Each staff member:

  • Is willing, open, and committed to ongoing learning and growth.
  • Demonstrates passion for the PEPS mission, programs, and impact.
  • Champions change and demonstrates an aptitude to improve current processes and procedures.

To Apply

Virtual interviews will occur on a rolling basis. All applications will be acknowledged within five business days via an email receipt and held confidentially within the hiring team. Every applicant will receive careful consideration, and this role will remain open until filled. To apply, please submit the following on or before April 30, 2022:

  • A résumé that summarizes your relevant professional, educational, and volunteer experiences.
  • A cover letter that clearly explains how your professional background and interests align with the core skills and qualifications described in this position announcement.
  • Please include which pronouns you use.
  • To request disability accommodation in the application process, contact Cari Morales (carim@peps.org)

Please email your application as a single PDF (cover letter and résumé combined in one document) to jobs@peps.org. Electronic submissions only, please.

Commitment to Equity

We believe that all families should have access to a healthy, supported start in life. Knowing that race and ethnicity continue to predict the future life chances of children in our state, we are committed to working with families, partner organizations, and communities to identify barriers to parent support and wellness, interrupt their negative impact, and eliminate the persistent disparities in child outcomes.  

PEPS values and celebrates the strengths that diversity brings to the workplace and is committed to advancing equity through our work. Cultivating a diverse and inclusive staff is one of our priorities. 

Black, Indigenous and People of Color and others with underrepresented identities (including, but not limited to: gender identity, class, socioeconomic status, sexual orientation, age, ability and background) are strongly and sincerely encouraged to apply. PEPS is an Equal Opportunity Employer. 

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